Legal
Cancellation Policy
Last updated: 2026-08-12
We understand travel plans change. This policy explains how cancellations and rescheduling are handled.
Standard Tours (single day)
- More than 72 hours before the tour: full refund
- 24–72 hours before: 50% refund
- Less than 24 hours or no-show: non-refundable
Multi-Day & Circuit Tours
Because these itineraries involve advance hotel and transport commitments, cancellation terms are confirmed individually at the time of booking.
Rescheduling
We'll always try to move your tour to a new date at no extra cost, subject to guide and — for safaris — permit availability.
Force Majeure
In the case of monument closures, extreme weather, or circumstances beyond our control, we offer rescheduling or a full refund.